Privacy Policy

Last Updated: August 17, 2025

Philadelphia Water Logs LLC (“we,” “our,” “us”) values and respects the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://www.phlwaterlogs.com/ (the “Site”) or engage with our stormwater management services for industrial, HOA, and commercial businesses.

By using our Site or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal data:

• Contact Information: Your name, email address, phone number, company name, and address when you submit a form, request a quote, or contact us.
• Service Information: Details related to your property or project for the purposes of providing stormwater management services.
• Technical Data: Your IP address, browser type, operating system, referral source, time zone setting, device type, and browsing behavior when using our Site.
• Cookies and Tracking Data: Small files stored on your device to improve user experience, analyze traffic, and assist with marketing campaigns.

2. How We Use Your Information

We process your personal data for the following purposes:

• To respond to inquiries, provide quotes, and deliver stormwater management services.
• To manage client accounts, invoices, and service agreements.
• To personalize user experience and improve website performance.
• To send service-related communications, updates, and promotional offers (only if you have provided consent).
• To comply with legal obligations and regulatory requirements.

3. Lawful Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we rely on the following lawful bases:

• Contractual necessity: To provide services you have requested.
• Legitimate interests: To improve our services and ensure website security.
• Legal obligation: To comply with applicable laws and regulations.
• Consent: For marketing communications and cookies where legally required.

4. How We Share Your Data

We do not sell your personal information. However, we may share your data with:

• Service providers and contractors assisting in the delivery of our services.
• Legal authorities when required by law or to protect our rights.
• Business partners when collaboration is necessary for service delivery, with your consent.

5. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards such as Standard Contractual Clauses or other GDPR-approved mechanisms are in place.

6. Data Retention

We retain personal data only as long as necessary for business purposes or as required by law. Specifically:

• Client service records: retained for up to 7 years for legal and accounting purposes.
• Website form submissions: retained for 2 years unless you request earlier deletion.
• Marketing data: retained until you withdraw consent.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (“right to be forgotten”).
• Restriction: Request limits on how we process your data.
• Portability: Request transfer of your data to another provider.
• Objection: Object to processing for direct marketing or legitimate interests.
• Withdraw Consent: You may withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at info@phlwaterlogs.com.

8. Security of Your Data

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Cookies Policy

Our Site uses cookies and similar technologies to enhance user experience.

• Essential cookies: Required for website functionality.
• Analytics cookies: Help us understand site usage and improve performance.
• Marketing cookies: Used to deliver relevant advertisements.

You can manage or disable cookies in your browser settings.

10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

11. Children’s Privacy

Our services are intended for businesses and are not directed toward children under the age of 16. We do not knowingly collect personal data from children.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Philadelphia Water Logs LLC
10011 Sandmeyer Lane
Philadelphia, PA 19116
Email: info@phlwaterlogs.com